Shipping & Returns
Free standard shipping to Canada and USA on all orders.
Free standard shipping worldwide on orders of $390 or more.
We ship from British Columbia, Canada.
North American Orders
American buyers can import $800 worth of goods per day, duty and tax free.
Canadian buyers will be charged taxes where applicable.
We use Canada Post to ship internationally. We don't collect duties or VAT. As the purchaser you'll be responsible for all duties, taxes, and fees imposed by your country.
If you refuse customs/tax/VAT charges, your cardbacks will be returned to us and we won't reship. Assuming your cardbacks aren't damaged, we'll refund your purchase minus shipping charges.
Returns, Exchanges, and Refunds
General Returns and Exchanges
Our cardbacks will be shipped in excellent condition and are sold as-is. There are no exchanges available. However, if you are unhappy with your purchase we can offer you a refund if you return your items within 30 days of purchase.
Please note that you will be responsible for paying for return shipping costs. If you’re returning cardbacks that were shipped to you with free shipping, please note the shipping costs we incurred delivering the cards to you will be deducted from your refund.
Every package we send is insured against loss and/or theft. If your package does not arrive, please contact us immediately and we'll investigate. We'll issue a refund after the investigation is complete, which depending on the destination, could take several weeks.